Electricity Emergency Information
If you have an electricity emergency, you will need to contact your local Electricity Network Operator. Although ScottishPower may be your supplier, the local operator is responsible for the electricity network.
Power cuts and damaged electrical equipment
If you have a power cut or notice that ScottishPower equipment has been damaged or causes concern, call our 24 hour Emergency Helpline:
- If you live in the ScottishPower area, call 0845 27 27 999.
- If you live in the Manweb area, please call 0845 272 2424.
What to do if you have a power cut
- Check to see if your neighbours have lost their supply.
- If they have not, check your trip switch, if you have one.
- If it has operated, switch off all appliances and reset the trip.
- Contact our emergency helpline on 0845 27 27 999.
Who to contact if you have a power cut
| Scottish Local Suppliers | Contact Numbers |
| 1 - Scottish Hydro | 0800 300 999 |
| 2 - ScottishPower | 0845 27 27 999 |
| North England / Wales |
Contact Number |
| 1 - Northern Electric | 0800 66 88 77 |
| 2 - United Utilities | 0800 195 4141 |
| 3 - Yorkshire Electricity | 0800 375 675 |
| 4 - Manweb | 0845 272 2424 |
| 5 - Central Networks East | 0800 056 80 90 |
| 6 - Central Networks West | 0800 328 1111 |
| 7 - West Power Sth Wales | 0800 052 0400 |
| South West |
Contact Number |
| 1 - EDF (Eastern) | 0800 783 8838 |
| 2 - EDF (London) | 0800 028 0247 |
| 3 - EDF (Seeboard) | 0800 783 8866 |
| 4 - Southern Electric | 0845 770 8090 |
| 5 - Western Power South West | 0800 365 900 |