Payment Difficulties
If you are having trouble paying for your electricity or gas, please tell us and we will do our best to help. You may find our Warmth Without the Worry booklet useful which could help you reduce the amount of energy you use.
We can also refer you to organisations that offer independent money advice. See below for a list of these organisations:
Citizens Advice Bureau
Tel: 0845 450 0351
Website: www.cas.org.uk
Advice UK
Tel: 0207 407 4070
Website: www.adviceuk.org.uk
National Debtline
Tel: 0808 808 4000
Website: www.nationaldebtline.co.uk
Scottish Debtline
Tel: 0800 138 3328
Website: www.scottishdebtline.co.uk
Consumer Credit
Counselling Service
Tel: 0800 138 1111 Wesbite: www.cccs.co.uk