How to read your meter

There may be times when you want to read your gas or electricity meter, either to compare the actual reading with an estimated bill or purely for your own records.

Click on the relevant heading below for easy-to-follow instructions on how to get an accurate reading from your meter:

If you’re still having difficulty reading your meter or are unsure about anything, please call our Customer Services team on 0845 2700 700. They will be delighted to help.