Electricity Supply

If you have an electricity emergency, you will need to contact your local Electricity Network Operator. Although ScottishPower may be your supplier, the local operator is responsible for the electricity network.

Power cuts and damaged electrical equipment

If you have a power cut or notice that ScottishPower equipment has been damaged or causes concern, call our 24 hour Emergency Helpline:

If you live in the ScottishPower area, call 0845 27 27 999.
If you live in the Manweb area, please call 0845 272 2424.

What to do if you have a power cut

If you unexpectedly lose your electricity supply:

  1. Check to see if nearby businesses have lost their supply too.
  2. If they have not, check your trip switch, if you have one.
  3. If it has operated, switch off all appliances and reset the trip.
  4. Contact our emergency helpline on 0845 27 27 999.

Who to contact if your business has a power cut

Scotland
Contact Numbers
 
1 - Scottish Hydro
0800 300 999
2 – ScottishPower
0845 27 27 999
 
North England / Wales
Contact Number
 
1 - Northern Electric
0800 66 88 77
2 - United Utilities
0800 195 4141
3 - Yorkshire Electricity
0800 375 675
4 - Manweb
0845 272 2424
5 - Central Networks East
0800 056 80 90
6 - Central Networks West
0800 328 1111
7 – West Power Sth Wales
0800 052 0400
 
South West
Contact Number
 
1 - EDF (Eastern)
0800 783 8838
2 - EDF (London)
0800 028 0247
3 - EDF (Seeboard)
0800 783 8866
4 - Southern Electric
0845 770 8090
5 - Western Power South West
0800 365 900

Electricity company postal addresses