We’re top of the large suppliers for overall customer service, in the Citizens Advice Star Rating

Beat the new price cap with our cheapest fixed price tariff1

And get Half-Price Electricity every Saturday and Sunday from 11am to 4pm.2

Cheapest_New_Tariff

Beat the new price cap with our cheapest fixed price tariff1

And get Half-Price Electricity every Saturday and Sunday from 11am to 4pm.2

Cheapest_New_Tariff

We're here for you

Radio Teleswitch Service switch-off

If you have an RTS meter,  you urgently need to upgrade your meter before the switch-off on 30 June 2025.

Learn more
Great customer service

We’re top of the large suppliers for overall customer service in the Citizens Advice Star Rating.3

Learn more
Cancer Research UK Partnership

We’ve raised £40 million to help beat cancer - together we can reach the next big milestone.

Support CRUK

We're here for you

Radio Teleswitch Service switch-off

If you have an RTS meter,  you urgently need to upgrade your meter before the switch-off on 30 June 2025.

Learn more
Great customer service

We’re top of the large suppliers for overall customer service in the Citizens Advice Star Rating.3

Learn more
Cancer Research UK Partnership

We’ve raised £40 million to help beat cancer - together we can reach the next big milestone.

Support CRUK
Half-Price Weekends
Every Saturday and Sunday 11am-4pm2

Enjoy Half-Price Electricity on weekends

Half-price-weekends
Half-price-weekends
Half-Price Weekends
Every Saturday and Sunday 11am-4pm2

Enjoy Half-Price Electricity on weekends

Half-price-weekends
Half-price-weekends

No heating or hot water?

Get a boiler engineer to your home by the end of the next working day, if you let us know by 8pm, or we’ll give you £50 cash.


Ends 31 March 2026. T&Cs, exclusions and eligibility restrictions apply4
Bruce_Boiler_Care_Service

No heating or hot water?

Get a boiler engineer to your home by the end of the next working day, if you let us know by 8pm, or we’ll give you £50 cash.


Ends 31 March 2026. T&Cs, exclusions and eligibility restrictions apply4
Bruce_Boiler_Care_Service
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Solar panels

Beat electricity price rises with solar panels

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EV Optimise

A greener way to smart charge your EV for 10p per kWh[5]

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Solar panels

Beat electricity price rises with solar panels

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EV Optimise

A greener way to smart charge your EV for 10p per kWh[5]

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Solar panels

Beat electricity price rises with solar panels

Promo Image
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EV Optimise

A greener way to smart charge your EV for 10p per kWh[5]

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Solar panels

Beat electricity price rises with solar panels

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EV Optimise

A greener way to smart charge your EV for 10p per kWh[5]

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We'll take care of everything

Switch to us in 3 simple steps

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Quickest way to contact us

Our webchat is open 7 days a week

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If you need to call us

We aim to answer within 3 minutes

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We'll take care of everything

Switch to us in 3 simple steps

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Quickest way to contact us

Our webchat is open 7 days a week

Promo Image
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If you need to call us

We aim to answer within 3 minutes

Promo Image
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We'll take care of everything

Switch to us in 3 simple steps

Promo Image
Promo Image

Quickest way to contact us

Our webchat is open 7 days a week

Promo Image
Promo Image

If you need to call us

We aim to answer within 3 minutes

Promo Image
Promo Image

We'll take care of everything

Switch to us in 3 simple steps

Promo Image
Promo Image

Quickest way to contact us

Our webchat is open 7 days a week

Promo Image
Promo Image

If you need to call us

We aim to answer within 3 minutes

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Award winning app experience

Best in class user experiences across our iOS and Android apps.

Award winning app experience

Best in class user experiences across our iOS and Android apps.

European CX Awarduk-dev-awardsuk-e-commerce-awards-2023uk-e-commerce-awards-2022

Award winning app experience

Best in class user experiences across our iOS and Android apps.

Award winning app experience

Best in class user experiences across our iOS and Android apps.

European CX Awarduk-dev-awardsuk-e-commerce-awards-2023uk-e-commerce-awards-2022
Trustpilot logo, monochrome black variant

TrustScore: 4.3

|

110,707 reviews

Showing our favourite reviews:

Like this online option

Used the website to add meter readings and update my direct debit payment. Love having the capability to do this online.

04 Apr 2025

Trustpilot review, rated 5 out of 5 stars

Well informed about energy price...

Well informed about energy price changes and alternative tariffs. Great app for looking at energy use, costs, tariffs etc

05 Apr 2025

Trustpilot review, rated 5 out of 5 stars

Easy to find choice if tariffs and the...

Easy to find choice if tariffs and the detail of their prices on the App. App is easy to use and change of tariff was quick and easy.

10 Apr 2025

Trustpilot review, rated 5 out of 5 stars

Good all-round service

Reliable with information and best tariffs. Single DD for electricity and gas. Bill supplied on monthly basis when I submit readings. Quick response if I want to talk to someone.

10 Apr 2025

Trustpilot review, rated 5 out of 5 stars

1

Based on a comparison between the annual bill for a customer on a standard variable tariff and the annual bill for a customer on our Help Beat Cancer Fixed May 2026 TM1 tariff for a typical household which is defined as one that uses 11,500kWh of gas a year, and 2,700kWh of electricity a year, and paying by Direct Debit.

2

Electricity used will be charged at your normal unit rate and you will later have your bill credited for the energy you used. The credit is calculated as half of your electricity unit rate (excluding VAT) and will show as 'Power Saver Credit’ on your bill or statement. Your daily standing charge will be paid at your normal rate. See Terms and Conditions.

3

Large suppliers which includes those with a market share of at least 5% in either fuel (Gas or Electricity).

4

£50 is transferred to customer’s bank account or sent as cheque. Service Promise available until 31st March 2026 on selected plans provided by Domestic & General.  An engineer will attend by the end of the next working day, when no heating or hot water reported before 8pm, but repair not guaranteed in that time.  View full T&Cs here.

5

All electricity used will be charged at your normal unit rate based on your ScottishPower tariff. The credit for your EV smart charging session will appear as credit on your bill. The greenest times of day will be when the carbon intensity of the electricity required to charge your EV is at its lowest. This will vary each day depending on a number of factors, including weather conditions, renewable energy generation and demand on the grid.