Smart meters mean smart rewards
A smart meter allows you to monitor your energy use and make small changes that can lead to savings. Unlock a range of offers and rewards, like Half-Price Weekends[1] and smart tariffs[2].
The benefits of smart meters
Helps you save money
Get access to exclusive smart tariffs and offers[2] which could help reduce your bills.
No more estimated bills[3]
Take control of your energy use with near real-time information.
Hassle-free meter readings
You can submit readings if you like, or just relax and let your smart meter do it for you.[2]
Track your usage
You can access Energy Insights[2] – a tool that helps you control and reduce your energy usage.
Unlock our range of offers
A smart meter gives you instant access to a range of tariffs and money saving offers[2]. For example, by becoming a Power Saver[1] you can enjoy half-price electricity[4] every Saturday and Sunday between 11am and 4pm. And by moving some of your electricity use to these times, you’ll also be doing your bit to balance demand on the grid and make the most of renewable energy.
What is a smart meter?
A smart meter is an advanced version of a traditional gas/electricity meter that automatically sends us readings either half-hourly, daily or monthly.[3] If you prefer, you can still submit your own readings, it's up to you. As we move towards a greener future, traditional energy meters are being phased out and smart meters are being installed in homes across Great Britain at no extra cost to customers.
What our smart meter customers say
To begin with, John fought against getting a smart meter. But, since seeing how it has transformed his energy use, he's convinced others of the benefits of having one.
Reduce your energy usage by up to 5%[5]
A smart meter gives you access to our Energy Insights tool[2] in the ScottishPower App. Energy Insights provides a detailed breakdown of your usage (in kWh and £s) by category, so you can identify areas in your home that are using the most energy. You can use this information to pinpoint changes you could make to cut down on your usage and save on your bills.
Get ready for smarter living
Book your smart meter installation online in minutes or, if you’d prefer to talk over the phone, get in touch with us directly on 0345 270 0700. Our advisors will happily take your call from Monday to Friday, 9am - 6pm.
Your smart meter installation in four easy steps
1. Book your installation
Select an appointment slot that suits you either online or over the phone.
2. Installation day
Installation usually takes around an hour per meter.
3. Installation completed
Track your energy use in near real-time using your In-Home Display or the award winning ScottishPower App.
4. If you need help
If you have any issues, our smart people aim to answer your call within 3 minutes.
What to expect at your installation
ScottishPower use trusted partners to make sure your smart meter installation goes smoothly, quickly, and takes place at a time that works for you. Don't just take our word for it, our customers rate us 4.7 out of 5.0 and our trusted partner engineers 4.9 out of 5.0 in their Post Install Surveys[6].
To see what's involved, how long it takes, and to put your mind at ease, our video shows the whole process from start to finish.
Smart prepayment meters
Our prepayment customers can benefit from smart meters too. With a new smart meter, you can top up via the ScottishPower App from the comfort of your home or when you’re out and about, it’s up to you.
Busting the myths about smart meters
Listen to Ross Kemp and the Director of Communications at Smart Energy GB sort smart meter facts from fiction. And, if you've still got questions, visit our support centre for more information.
Already a smart meter customer?
Not sure you’re making the most of your smart meter? We can give you tips on the best ways to track your energy use and maximise your savings. And if you have any technical issues, we can help with that too.
Frequently asked questions
1
Our Half-Price Weekend events are part of our Power Saver service. You must be an electricity customer with a communicating smart meter and consent to sharing half-hourly readings with us. Exclusions apply. See Terms and Conditions.
2
You need to be a ScottishPower smart meter customer and have a communicating smart meter.
3
There may be times when we are unable to communicate with your meter and we would need to rely on an estimate.
4
Electricity used will be charged at your normal unit rate and you will later have your bill credited for the energy you used. The credit is calculated as half of your electricity unit rate (excluding VAT) and will show as ‘Power Saver Credit’ on your bill. Your daily standing charge will be paid at your normal rate. See Terms and Conditions.
5
The savings value presented is based on a 5% reduction in gas and electricity use for a customer on a tariff covered by Ofgem’s energy price cap, who pays by Direct Debit, with Ofgem’s average annual energy usage for a typical household in Britain (2,700kWh single rate electricity & 11,500kWh gas use) prior to using the Energy Insights tool. We refer to a 5% reduction in energy use as this represents the average energy savings made by a sample of customers who had a smart meter installed and provided consent to sharing half hourly smart meter data and used the Energy Insights tool at least 3 times between May to July 2021 and May to July 2022.
6
Based on ScottishPower Post Install Survey statistics from March to September 2024.