The Radio Teleswitch Service Switch-off

Book your meter upgrade now ahead of the RTS switch-off in June.  We’ll upgrade it to a new smart meter which can offer a similar service to an RTS meter.  They can be programmed to switch between peak and off-peak times, making them the only available replacement to your RTS meter.  Book your meter upgrade below now.

Take action now and upgrade your meter before 30 June 25

The Radio Teleswitch Service Switch-off

Book your meter upgrade now ahead of the RTS switch-off in June.  We’ll upgrade it to a new smart meter which can offer a similar service to an RTS meter.  They can be programmed to switch between peak and off-peak times, making them the only available replacement to your RTS meter.  Book your meter upgrade below now.

Take action now and upgrade your meter before 30 June 25
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Book with your online account

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Book without an online account

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Already got an online account?

Book with your online account

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Don't have an online account?

Book without an online account

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Book with your online account

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Don't have an online account?

Book without an online account

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What happens at an RTS meter upgrade appointment?

Watch Peters smart install experience, moving from an RTS meter to a new smart meter. And learn about how the RTS switch off could affect you.

A customer getting told how to use an In-Home Display, from a meter installer during a meter install appointment

What happens at an RTS meter upgrade appointment?

Watch Peters smart install experience, moving from an RTS meter to a new smart meter. And learn about how the RTS switch off could affect you.

A customer getting told how to use an In-Home Display, from a meter installer during a meter install appointment

Prefer to book over the phone?

Book your smart meter installation by giving us a call on 0800 074 0058. Our advisors will happily take your call from Monday to Friday 9am to 7pm and Saturdays 10am to 2pm.

What do the experts say?

Learn more about the RTS switch-off from Graeme and why ignoring the RTS switch-off could result in problems with your heating and hot water from June onwards.

A smart meter expert, who is a man wearing a black shirt

What do the experts say?

Learn more about the RTS switch-off from Graeme and why ignoring the RTS switch-off could result in problems with your heating and hot water from June onwards.

A smart meter expert, who is a man wearing a black shirt

What is a smart meter?

A smart meter is an advanced version of a traditional gas/electricity meter that automatically sends us readings1 either half-hourly, daily or monthly. If you prefer, you can still submit your own readings, it’s up to you. As we move towards a greener future, traditional energy meters are being phased out and smart meters are being installed in homes across Great Britain at no extra cost to customers.

engineer fitting a smart meter

What is a smart meter?

A smart meter is an advanced version of a traditional gas/electricity meter that automatically sends us readings1 either half-hourly, daily or monthly. If you prefer, you can still submit your own readings, it’s up to you. As we move towards a greener future, traditional energy meters are being phased out and smart meters are being installed in homes across Great Britain at no extra cost to customers.

engineer fitting a smart meter

1

There may be times when we are unable to communicate with your meter and we would need to rely on an estimate.