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First Payment

Why do we take an initial payment when you come on supply with us?

When you join ScottishPower, we will take an initial payment shortly after you come on supply. This ensures you start your account in credit and that if your energy usage is higher than anticipated, your account won’t go into a negative balance early on. As we gather more information about your usage, you can adjust your payment settings in your account.

Your welcome pack includes an estimated date for the collection of your first direct debit payment, and payments after will be taken on your selected preferred payment date.

To learn more about your bill we have helpful content on your bill explained.

Last updated: 4 October 2024


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