How to join My ScottishPower rewards

My ScottishPower is our new rewards programme, designed to give back to our energy customers for their loyalty. Eligible customers can receive £5 energy credit just for signing up, and will also receive exclusive benefits, discounts, and savings in 2025.

How do I take part?

To join My ScottishPower, simply sign-up using our website . Once you’ve logged in with your ScottishPower account details, you’ll need to select the account you’d like to use to join My ScottishPower. If you’re responsible for energy at more than one property supplied by ScottishPower, you’ll need to sign each account up individually. After you have read and agreed to the Terms and Conditions , and clicked ‘Join My ScottishPower’, you’ll be presented with a screen confirming that your sign-up has been successful. If you’re having any issues when trying to join My ScottishPower, please see our troubleshooting section below .

Who is eligible for My ScottishPower?

To make the most of rewards offered through My ScottishPower, you’ll need to:

My ScottishPower is not currently available to Pay As You Go customers with a traditional meter. However, if you have a smart prepayment meter for your gas, electricity or both, you may be eligible for My ScottishPower.

What rewards are available through My ScottishPower?

If you’re eligible for My ScottishPower, you will receive £5 energy credit once you have joined. We’ll be back in touch in 2025 with lots more offers and rewards.

When will I receive my £5 energy credit for joining My ScottishPower?

Customers who have successfully joined My ScottishPower will receive their £5 energy credit within 14 days of joining.

How will my £5 energy credit be paid?

If you have both gas and electricity with us, or electricity only, your £5 energy credit will be paid to your electricity account. If you only have your gas with us, it will be paid to your gas account. £5 energy credit will be applied directly to your account and will show as ‘My ScottishPower Credit’ on your energy bill.

If you’re responsible for energy at more than one property supplied by ScottishPower, keep in mind that you’ll need to sign each account up individually. We will then reward you £5 energy credit per household after you have joined My ScottishPower.

When I try to sign up for My ScottishPower, I get presented with a ‘something went wrong’ message?

If you get this message, please log out of your online account and then log in again via the My ScottishPower web page.

If you’re struggling to access your online account, please find helpful information here.

When I log into my online account, I get presented with more than one account number, which one do I select?

This may because you are responsible more than one energy account. We will reward you £5 energy credit per household after you have signed up. If you’re responsible for energy supplied at more than one property, you’ll need to sign each account up individually.